• If the painting is lost by the courier shipping agent, we will send you a new art work at absolutely no charge to you.
• If the frame you ordered with your art work arrives damaged, we will promptly replace it with a new one.
  
  
• If your painting arrives damaged, please reach out to us at support@kalakari.com. We will either repair the damage or, if the damage cannot be fixed, we will make a new art work for you free of charge.

• If you are not happy after viewing the photo of the painting you can ask for modifications – we do modifications free of charge! Should you decide even after several modifications that you are not happy with the result we will of course respect your decision  and the refund process will take 10-15 days.